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" Refer to the reader as  you in the text and as  I in questions. " Make sure you define  we and  you .¡b”³§" $ " B  " % ó›jŸ¨Passive voice ¡ óñŸ¨ Passive voice¡$Ÿ¨1Can disguise who does what: A frog was swallowed.¡(20–  óûŸ¨ Passive voice¡$Ÿ¨}Is often longer: The application must be completed by the applicant and received by the grants office by June 1st. [17 words]¡0~Z l  óÎüóaŸ¨Vertical listsŸ T " Make it easy for the reader to identify all the items or steps in a process " Add blank space for easy reading " Help your reader see the structure of your document¡j«³§ L  "  ! " 4 óÑýóÒóÓóÔþóÕÿóÖó×óØóÙóÚómП¨Use common wordsŸ¨Utilize¡ Ÿ¨Use¡óåóçóè óì óé óï Ÿ XTrim your material  avoid unnecessary wordsŸ êSince we know web visitors scan, they don t read, we need to find ways to trim our material. The search for brevity is a life-long pursuit and can be very idiosyncratic. There are a few standard causes of extra words you can look for, however. ¡0õ 2õÿþóñ óõŸ 8Excess words % redundancies ¡(  Ÿ ¾Redundancies are words or phrases you don t need because you have already said the same thing. ¡``óöŸ¨ RedundanciesŸ¨At a later time Ÿ¨Lateró÷Ÿ RUnnecessary words % prepositional phrases¡(* Ÿ¨SDid you notice that a lot of the previous examples included prepositional phrases? ¡TRóøŸ¨Instead of UseŸ¨For the purpose of Ÿ¨For, toóùŸ 6Excess words % hidden verbs¡(  Ÿ¨dHidden verbs are verbs disguised as nouns. They are generally longer than their true verb forms. ¡(bdóúóûŸ JAnd while we re on the topic of verbsóüŸ JExcess words  unnecessary modifiersŸ¨LEnglish speakers use many excess modifiers in our writing and in our speech.¡MMóýŸ¨Common excess modifiersŸ¨-Absolutely, completely, totally, really, very¡..óþŸª Ÿ¨8It is absolutely essential that you contact me at once. ¡,9 )óŸ ¢When you think about them, these excessive modifiers often don t even make sense.Ÿ¨Totally unaffected ¡ó_ÉŸ¨Avoid wordy phrasesŸ¨ órÒŸ¨Instead of Try¡& $$Ÿ¨ In order to ¡   Ÿ¨To¡óœó.²Ÿ¨zThe last topic I want to cover is the most important principle of writing in plain language, including writing on the web:¡{{$Ÿ¨Think about your audience!¡0ó Ÿ¨#Websites should serve your audienceŸ¨ÔWebsites should not be about you. They should help the visitor find information or perform a task. They should be easy to use and navigate. Everything you do on the web should show you have your audience in mind.¡Õ@ÕóŸ¨@The most common problem I saw on New Zealand government websitesŸ ZLack of audience focus. Let s take a look. ¡(.$$óóŸ¨They do not want:Ÿ À information about a  network of agencies who is providing the information your vision for children. Let s go into one of this site s second pages: Suspect abuse? What do you think visitors would want from this page?¡,kZvZkvòó.X 0ß›©óóŸ 2Let s look at another oneŸ fYou re disabled. You want to know what services the government has for you. So you go online and visit the government site entitled Disability in NZ. What do you expect to get? ¡:˜•òó/X 0ß„”ó Ÿ¨One moreŸ ÈHeartland services You live in the heartland, and you re looking for a government service. What do think would be the best organization to serve you? Wouldn t you want to find the closest place that offers the service you need?¡0H@‰åòó3X 0ßó!ó"Ÿ¨9My general impression of New Zealand government websitesŸ¨èRelatively well written, overall, compared to many other government websites. Generally, design is pleasing. Navigation needs work. 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ppt_y<ñû* ÿÿÿÿÿÿÿÿ++0+ 0 ++0+ 0 ++0+ 0 ++0+ 0 ++0+ 0 +î ï €¿ 0 ÜðÔ0ð˜ ðlð( ð ð˜ ðr ð˜ S ð€„~m¿ÿl ðëÀDkðà  m ð žðž ð˜ S ð€„m¿ÿl ððÀ„ð<$ñD 0à m ð žð¢ 𘠣 ð<€ôm¿ƒ¿ Àÿ?"ñ¿‚‚ð0Àð,$ñD 0 ðfŸ¨Plain language includes:¡20 ÿ  ðH 𘠃 ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈؊к___PPT10‹°ê.+ú‰ëDñ'ñ ƒmÿÿÿÿ=ñ @Bñ DñÓ'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*˜ ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*˜ ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*˜ ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*˜ %ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*˜ Dñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*˜ Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*˜ %ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*˜ Dñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*˜ Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*˜ %ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*˜ Dñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*˜ Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*˜ (%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*˜ (Dñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*˜ (Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*˜ (d%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*˜ (dDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*˜ (d+p+0+˜ 0 ++0+˜ 0 +îSï €Á 0 ;ð3Pð¬ ðËð( ð ð¬ ðr ð¬ S ð€hÓm¿ÿl ð°ð0ðà  m ð žð ¢ 𬠣 ð<€ÈÔm¿ƒ¿ Àÿ?"ñ¿‚‚ðpPÝð,$ñD 0 ð[Ÿ¨ The audience comes first¡&1 ÿ2 ð¢ 𬠣 ð<€ÈÙm¿ƒ¿ Àÿ?"ñ¿‚‚ðpP6 ð,$ñD 0 ðZŸ¨ Less is more ¡01 ÿ2 ðH 𬠃 ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈À Š¸ º___PPT10‹˜ +Àñj÷Dñ 'ñ Ömÿÿÿÿ=ñ @Bñ DñÇ 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*¬ ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*¬ ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*¬ ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*¬ ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*¬ ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*¬ ÿÿÿÿÿÿÿÿ+p+0+¬ 0 ++0+¬ 0 +îÆï €Â 0 óðëpð¼ ðƒð( ð ð¼ ðx ð¼ c ð$€xåm¿ÿl ˆðP°`Pðà  m ð žð¢ ð¼ £ ð<€Øæm¿ƒ¿ Àÿ?"ñ¿‚‚ð@Ð Wð,$ñD 0 ðVŸ They don t.¡$ 0 ÿ2 ðø¢ ð¼ £ ð<€øëm¿ƒ¿ Àÿ?"ñ¿‚‚ð @ gð,$ñD 0 ðJŸ¨ They scan.¡$ 0 ÿ2 ð¿¢ ð¼ £ ð<€\ïm¿ƒ¿ Àÿ?"ñ¿‚‚ð` @p2 ð,$ñD 0 🨧Nielsen and Morkes, in a famous 1997 study, found that 79 percent of their test users always scanned any new page they came across; only 16 percent read word-by-word. ¡,¨0 ÿ2¦ª –ðH ð¼ ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿÿÿÿÿ™ÿÿÿ3–––ˆ{Šsº___PPT10‹S+o¬±NDñ'ñ ømÿÿÿÿ=ñ @Bñ DñJ'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*¼ ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*¼ ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*¼ ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*¼ ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*¼ ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*¼ ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*¼ ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*¼ ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*¼ ÿÿÿÿÿÿÿÿ+¨+0+¼ 0 ++0+¼ 0 ++0+¼ 0 +î,ï €Ã 0 : ð2 ð Ä ðÊð( ð ðÄ ðx ðÄ c ð$€­¿ÿl ˆðëüÕkðà  ­ ð žð¤ ðÄ c ð$€8­¿ÿl ˆð0ÀŠð<$ñD 0à ­ ð žð¢ ðÄ £ ð<€˜­¿ƒ¿ Àÿ?"ñ¿‚‚ðàð0'ð,$ñD 0 ðpŸ¨ highlighted keywords ¡>1 ÿðX¢ ðÄ £ ð<€à­¿ƒ¿ Àÿ?"ñ¿‚‚ð`ð §ð,$ñD 0 𪟠X meaningful subheadings (not  clever ones) ¡6-1 ÿ+ð¢ ðÄ £ ð<€d"­¿ƒ¿ Àÿ?"ñ¿‚‚ðàðP' ð,$ñD 0 ðlŸ¨ bulleted lists ¡@1 ÿð¢ ðÄ £ ð<€¬'­¿ƒ¿ Àÿ?"ñ¿‚‚ð` ð`§ ð,$ñD 0 ðeŸ¨ one idea per paragraph¡21 ÿðg¢ ðÄ £ ð<€5­¿ƒ¿ Àÿ?"ñ¿‚‚ðà ðÀ4 ð,$ñD 0 𹟨9the inverted pyramid style, starting with the conclusion ¡&:1 ÿ:òóÿX 0ߦ¬ð4¢ ð Ä £ ð<€Ô6­¿ƒ¿ Àÿ?"ñ¿‚‚ð€ ðPÇð,$ñD 0 ð†Ÿ¨0 half the words (or fewer) than regular writing ¡:11 ÿ/'%ðH ðÄ ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™™™™Ìˆs"Šk"º___PPT10‹K"ê.+ë­öDñ› 'ñ A­ÿÿÿÿ=ñ @Bñ DñV 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ 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" A form of the verb  to be is combined with the past participle of another verb. The frog was swallowed by Fred.¡r«Þ0§KZ2' . 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[9 words]¡,] C ðH ð„ ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð 3eûÿÿÿXúýõ{IùZ·ü(aýˆ‚Šzº___PPT10‹Zê.+vàÛDñú'ñ Rëÿÿÿÿ=ñ @Bñ Dñµ'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +DñA'ñ =ñ%ñ(ñÿÿÿÿDñé'ñ =ñ%ñ(ñDñ‘'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*„%ñ(ñóDñA'ñ =ñ%ñ(ñÿÿÿÿDñé'ñ =ñ%ñ(ñDñ‘'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*„~%ñ(ñóDñn'ñ =ñ%ñ(ñÿÿÿÿDñ'ñ =ñ%ñ(ñDñ¾'ñ =ñ4@BñBñ Bñ°Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*„ %ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*„ Dñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*„ Dñn'ñ =ñ%ñ(ñÿÿÿÿDñ'ñ =ñ%ñ(ñDñ¾'ñ =ñ4@BñBñ Bñ°Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*„%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*„Dñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*„Dñn'ñ =ñ%ñ(ñÿÿÿÿDñ'ñ =ñ%ñ(ñDñ¾'ñ =ñ4@BñBñ Bñ°Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*„]%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*„]Dñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*„]+8+0+„0 +îï€È 0 ÎðÆpðì ð^ð( ð ðì ð&¢ ðì £ ð<€Àc뿁ƒ¿ Àÿ?"ñ¿‚‚ððpÀ 𬟠lLet s work on some examples from New Zealand websites.¡$70 ÿ27 ðH ðì ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙Ìî  ï €\ 0 Æð¾ ð4ðVð( ðV@–- ð4ðx ð4 c ð$€@ië¿ÿl ð ðÉ ðà  ë ð žðž ð4 S ð€èië¿ÿl ð0ðP ð<$ñ  0à ë ð žðH ð4 ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿÿÿÿÿ™ÿÿÿ3–––ˆ‚ Šz º___PPT10‹Z ê.+”AûDñú 'ñ þÿÿÿÿ=ñ @Bñ Dñµ 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*4P%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*4PDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*4Pt%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*4PtDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*4t«%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*4t«+8+0+40 +î9 ï€É 0 ÜðÔ€ðø ðlð( ð ðø ðè¢ ðø £ ð<€øt뿁ƒ¿ Àÿ?"ñ¿‚‚ð@àà‡ ðnŸ¨.I found lots of lists on New Zealand websites.¡$/0 ÿ2/ðD¢ ðø £ ð<€x뿁ƒ¿ Àÿ?"ñ¿‚‚ðpààÄð,$ñD 0 𖟨VI also found lots of places you could have used lists to make material easier to read.¡$W0 ÿ2WðH ðø ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈Šýº___PPT10‹Ý+4¯òcDñ‰'ñ {ëÿÿÿÿ=ñ @Bñ DñD'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ø ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*ø ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*ø ÿÿÿÿÿÿÿÿ+8+0+ø 0 +î´ï€Ê 0 dð\ððôð( ð ðð¼¢ ð £ ð<€Dƒë¿ƒ¿ Àÿ?"ñ¿‚‚ð€°Ðh  ðBŸ 2The State Services Commissioner s statutory roles are to appoint and manage Public Service chief executives, provide leadership across the State Services, investigate and report on matters relating to the performance of the Public Service departments, provide guidance on integrity and conduct to State servants, and promote, develop, and monitor equal employment opportunities policies and programmes for the Public Service. It also leads New Zealand s e-government programme, has a central role in developing State Services people capability and advises the Government on the structure of the State sector, including the allocation of functions between agencies. ¡4š0 ÿ2˜%òóX 0ßLkòó‘X 0ß%òó’X 0ß[‚òó“X 0ßÆÜðH ð ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙Ìî ï€Ë 0 ¼ð´ ððLð( ð ðð¢ ð £ ð<€< ë¿ƒ¿ Àÿ?"ñ¿‚‚ð°à2 𚟨ŽThe State Services Commissioner: appoints and manages Public Service chief executives, provides leadership across the State Services, investigates and reports on the performance of the Public Service departments, provides guidance on integrity and conduct to State servants, promotes, develops, and monitors equal employment opportunities policies and programmes for the Public Service, and. . . ¡L!0 ÿ2n1 ÿ2!'n%òó”X 0ß6Uòó•X 0ßßòó–X 0ß6]¦ ã>TTðH ð ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙Ìî§ï€Ì 0 ÔðÌ°ðü ðdð( ð ðü ðî¢ ðü £ ð<€\£ë¿ƒ¿ Àÿ?"ñ¿‚‚ðP°°  ðtŸ 2Don t make lists too long¡&0 ÿ2(ðD¢ ðü £ ð<€À¦ë¿ƒ¿ Àÿ?"ñ¿‚‚ð °Ptð,$ñD 0 𖟨VResearch suggests that lists longer than 7 items should be subdivided for ease of use.¡$W0 ÿ2WðÌ¢ ðü £ ð<€$“뿁ƒ¿ Àÿ?"ñ¿‚‚ð°°q ð,$ñD 0 ðŸ ÔHighly structured lists  such as ones organized alphabetically  can be longer and still be easy to use. ¡.k0 ÿ2ið¢ ðü £ ð<€Ð°ë¿ƒ¿ Àÿ?"ñ¿‚‚ðÀ ààð,$ñD 0 ðhŸ¨(What do you think of the following list?¡$)0 ÿ2)ðH ðü ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈{Šsº___PPT10‹S+o¬±NDñ'ñ ¶ëÿÿÿÿ=ñ @Bñ DñJ'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ü ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*ü ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*ü ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ü ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*ü ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*ü ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ü ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*ü ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*ü ÿÿÿÿÿÿÿÿ+¨+0+ü 0 ++0+ü 0 ++0+ü 0 +î  ï€Í 0 P ðH Àððàð( ð ðð¨¢ ð £ ð<€ Û뿁ƒ¿ Àÿ?"ñ¿‚‚ð°€Àå  ð.Ÿ `Examples of major regional initiatives Northland % Tourism Auckland % Screen Production Hamilton % Technology Hamilton  % Aviation Eastern Bay of Plenty % Engineering Hawke s Bay % Food and Beverages Hawke s Bay / Nelson / Otago % Food and Beverage Tairawhiti % Food and Beverages ¡ˆ'0 ÿ2 1 ÿ2' %6ƪ)        òócX 0ß)<òódX 0ß@IòóÔX 0ßIJòó3 X 0ßJ\òóeX 0ß`iòó×X 0ßijòóØX 0ßjuòófX 0ßyƒòóÙX 0߃„òó4 X 0ß„òógX 0ß‘§òóÚX 0ߧ¨òó5 X 0ߨ´òóhX 0߸ÄòóÛX 0ßÄÅòó6 X 0ßÅØòóiX 0ßÜùòóÜX 0ßùúòó7 X 0ßú òójX 0ßòóÝX 0ßòó8 X 0ß/ðH ð ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙Ìîž ï€Î 0 N ðF ÐððÞ ð( ð ð𦠢 ð £ ð<€î¿ƒ¿ Àÿ?"ñ¿‚‚ð€@ ð, Ÿ 0 Rotorua % Forestry and Wood Taranaki % Engineering Taupo % Motor Sport and Tourism Wanganui % Tourism Manuwatu % Biotechnology Kapiti-Horowhenua % Textiles Wairarapa % Food and Beverages Wellington % Screen Production Marlborough % Food and Beverages   ¡‚1 ÿ20 ÿ21 ÿ2+ë ªF       òózX 0ß òóÞX 0ß òó9 X 0ß òó{X 0ß!*òóßX 0ß*+òóàX 0ß+7òó|X 0ß;AòóáX 0ßABòó: X 0ßBZòó}X 0ß^gòóâX 0ßghòó; X 0ßhpòó~X 0ßt}òóãX 0ß}~òó< X 0ß~ŒòóX 0ߐ¢òóäX 0ߢ£òó= X 0ߣ¬òó€X 0ß°ºòóåX 0ߺ»òó> X 0ß»ÎòóX 0ßÒÝòóæX 0ßÝÞòó? X 0ßÞðòó‚X 0ßôòóçX 0ßòó@ X 0ßðH ð ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙Ìî®ï€Ï 0 ^ðVàððîð( ð ðð¶¢ ð £ ð<€Ìƒ¿ Àÿ?"ñ¿‚‚ð@°Pv  ð<Ÿ N Marlborough % Aviation Heritage West Coast % Tourism Canterbury % Geospatial Technology Canterbury % Wool Southland % Technology Southland % Tourism ¡r§1 ÿ20 ÿ2ƒ òó‰X 0ßòóèX 0ßòóA X 0ß!òóŠX 0ß%0òóéX 0ß01òóB X 0ß19òó‹X 0ß=HòóêX 0ßHIòóC X 0ßI_òóŒX 0ßcnòóëX 0ßnoòóD X 0ßotòóX 0ßx‚òóìX 0ß‚ƒòóíX 0߃ŽòóŽX 0ß’œòóîX 0ßœòóïX 0ߝ¥ðH ð ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙Ìî/ ï€Ð 0 ÒðÊðð ðbð( ð ð ðê¢ ð  £ ð<€` ƒ¿ Àÿ?"ñ¿‚‚ðÐpp= ðpŸ .Let s look at it online¡&0 ÿ2 ð8¢ ð  £ ð<€P!ƒ¿ Àÿ?"ñ¿‚‚ðð P7ð,$ñD 0 ðŠŸ¨Major regional initiatives¡$0 ÿ2òóX 0ßðH ð  ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈Šýº___PPT10‹Ý+4¯òcDñ‰'ñ "îÿÿÿÿ=ñ @Bñ DñD'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû* ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû* ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 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ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*< ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*< ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*< ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*< ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû* < ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû* < ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû* < ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû* < ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû* < ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû* < ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû* < ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû* < ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû* < ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû* < ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû* < ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû* < ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû* < ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû* < ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû* < ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*< ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*< ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*< ÿÿÿÿÿÿÿÿ+ +0+< 0 ++0+< 0 ++0+< 0 ++0+< 0 ++0+< 0 ++0+< 0 ++0+ < 0 ++0+ < 0 ++0+ < 0 ++0+ < 0 ++0+ < 0 ++0+< 0 +îšï€Ó 0 ÔðÌ ðHðdð( ð ðHð ¢ ðH £ ð<€hî¿ƒ¿ Àÿ?"ñ¿‚‚ð€°àS 𒟨RSome of my favorite complex words and phrases from New Zealand government websites¡$S0 ÿ2S ð¢ ðH £ ð<€ ”ƒ¿ Àÿ?"ñ¿‚‚ð°à„ ð,$ñÿÿÿ  0 ðjŸ¨ coherent tertiary education sector provision of reintegrative support services employment services and NZ Superannuation upskilling quality-assures secondary and tertiary qualifications ¡XÃ1 ÿ2#%,%r  ª,3 ? :ðH ðH ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈nŠfº___PPT10‹F+‡|&Dñò'ñ îÿÿÿÿ=ñ @Bñ Dñ­'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*H%%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*H%Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*H%S%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*H%SDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*HS~%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*HS~Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*H~‹%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*H~‹Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*H‹Ã%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*H‹Ã+8+0+H0 +î ï€Ô 0 ÐðÈ0ðPð`ð( ð ðPð(¢ ðP £ ð<€ü¡î¿ƒ¿ Àÿ?"ñ¿‚‚ð@€0 𮟠nLet s do a quick exercise with some more complex words.¡$80 ÿ28 ðH ðP ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙Ìîñï€Õ 0 7ð/@ðTðÇð( ð ðTð¢ ðT £ ð<€p¬î¿ƒ¿ Àÿ?"ñ¿‚‚ð˜ÀDð,$ñÿÿÿ  0 ð៨e inform  purchase  appropriate  request  terminate  initiate  enhanced  leverage (v)  ¡`f1 ÿ2%'' ' ' '' '' ' $'$ ('(,', 0'04'48'8<<ðH ðT ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈bŠZº___PPT10‹:+¼ SFDñæ'ñ îÿÿÿÿ=ñ @Bñ Dñ¡'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*T %ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*T Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*T %ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*T Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*T%%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*T%Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*T%0%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*T%0Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*T0=%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*T0=Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*T=I%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*T=IDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*TIU%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*TIUDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*TUe%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*TUe+8+0+T0 +îŸï€× 0 ÙðÑPðhðið( ð ðhðB¢ ðh £ ð<€XÂƒ¿ Àÿ?"ñ¿‚‚ð9@ Ð ð,$ñÿÿÿ  0 𔟨R Legal terms Foreign and Latin terms Sexist terms Insider jargon Abbreviations¡&S1 ÿ2Sðç¢ ðh £ ð<€¼Çƒ¿ Àÿ?"ñ¿‚‚ð @ÐZ ðmŸ¨You should also avoid: ¡:0 ÿ21 ÿ2 ðH ðh ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈nŠfº___PPT10‹F+¼ SFDñò'ñ îÿÿÿÿ=ñ @Bñ Dñ­'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*h %ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*h Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*h &%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*h &Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*h&4%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*h&4Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*h4D%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*h4DDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*hDS%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*hDS+8+0+h0 +îÔï€Ö 0 „ð|`ð`ðð( ð ð`ðÜ¢ ð` £ ð<€`Õƒ¿ Àÿ?"ñ¿‚‚ðð0€1  ðbŸ ªHere s a good list of common substitutes for complex words: Simple words and phrases¡l<0 ÿ21 ÿ20 ÿ2:òóàX 0ß=UðH ð` ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙Ìî´ ï €Ø 0 ÚðÒPðpðjð( ð ðpðr ðp S ð€ÈÜî¿ÿl ð€ðÉðà  î ð žð¸ ðp S ð€¤âî¿ÿl ðF ïš ð<$ñ  0à î ð&ž¦xT y zðH ðp ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈‚ Šz º___PPT10‹Z ê.+,Oë˜Dñú 'ñ îÿÿÿÿ=ñ @Bñ Dñµ 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*p]%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*p]Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*p]ª%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*p]ªDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*pªõ%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*pªõ+8+0+p0 +î™ï€Ù 0 ×ðÏpðxðgð( ð ðxðÒ¢ ðx £ ð<€Ðóƒ¿ Àÿ?"ñ¿‚‚ð €€Ú ðXŸ¨Causes of excess words¡&0 ÿ2(ðU¢ ðx £ ð<€t÷ƒ¿ Àÿ?"ñ¿‚‚ðÀ€Pë ð,$ñÿÿÿ  0 𧟨e Redundant words Prepositional phrases Hidden verbs Excess modifiers Wordy phrases Passive voice¡&f1 ÿ2fðH ðx ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈jŠbº___PPT10‹B+‡|&Dñî'ñ îÿÿÿÿ=ñ @Bñ Dñ©'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*x%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*xDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*x(%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*x(Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ 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=ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû* °ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû* °ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû* °ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû* °ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû* °ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû* °ÿÿÿÿÿÿÿÿ+0+0+°0 ++0+°0 ++0+°0 ++0+°0 ++0+°0 ++0+°0 ++0+°0 ++0+ °0 ++0+ °0 ++0+ °0 +îtï €á 0 ¡ð™0ð¸ð1ð( ð ð¸ðx ð¸ c ð$€,1ô¿ÿl ˆðàðÉ`ðà  ô ð žð6¢ 𸠣 ð<€3ô¿ƒ¿ Àÿ?"ñ¿‚‚ð°dð,$ñD 0 ðˆŸ¨2Always use the simplest form of a verb that works.¡&31 ÿ23¦ QnÂÂð1¢ 𸠣 ð<€=ô¿ƒ¿ Àÿ?"ñ¿‚‚ð°ðp ð,$ñD 0 ðƒŸ¨/Simpler verbs are stronger than complex verbs.¡&01 ÿ20¦ ãTTð¢ 𸠣 ð<€èFô¿ƒ¿ Àÿ?"ñ¿‚‚ðP ð ± ð,$ñD 0 ðTŸ For example, use simple past when possible ( we finished the project ) rather than past perfect ( we had finished the project ).¡&1 ÿ2¦ ãTTðH 𸠃 ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈{Šsº___PPT10‹S+o¬±NDñ'ñ Sôÿÿÿÿ=ñ @Bñ DñJ'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*¸ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*¸ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*¸ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*¸ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*¸ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*¸ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*¸ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*¸ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*¸ÿÿÿÿÿÿÿÿ+¨+0+¸0 ++0+¸0 ++0+¸0 +î”ï €â 0 pðhPðÀðð( ð ðÀðx ðÀ c ð$€´[ô¿ÿl ˆðàüÕ`ðà  ô ð žð¤ ðÀ c ð$€x\ô¿ÿl ˆð¦ÐPð<$ñD 0à ô ð žðœ¢ ðÀ £ ð<€ì]ô¿ƒ¿ Àÿ?"ñ¿‚‚ð°ðÐ] ð,$ñD 0 ð|Excess modifiers pad our writing, and often don t make sense. ¡D>1 ÿ0 ÿ2>¦ ãTTðH ðÀ ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙ÌˆÌ ŠÄ º___PPT10‹¤ ê.+£HÎDñ 'ñ _ôÿÿÿÿ=ñ @Bñ DñÇ 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ÀM%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*ÀMDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*ÀMDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*Àÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*ÀÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*Àÿÿÿÿÿÿÿÿ+p+0+À0 ++0+À0 +î¾ï €ã 0 šð’pðÈð*ð( ð ðÈðx ðÈ c ð$€”tô¿ÿl ˆðPüÕÐðà  ô ð žð¤ ðÈ c ð$€”uô¿ÿl ˆðF8`ð<$ñD 0à ô ð žðÆ¢ ðÈ £ ð<€wô¿ƒ¿ Àÿ?"ñ¿‚‚ðPP0@ ð,$ñD 0 🠺Eliminate them. If the resulting wording doesn t convey your meaning, pick a stronger word. ¡B]0 ÿ0 ÿ2]ðH ðÈ ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙ÌˆÌ ŠÄ º___PPT10‹¤ ê.+£HÎDñ 'ñ xôÿÿÿÿ=ñ @Bñ DñÇ 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*È.%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*È.Dñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*È.Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*Èÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*ÈÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*Èÿÿÿÿÿÿÿÿ+p+0+È0 ++0+È0 +îŸï €ä 0 JðBðÐðÚð( ð ðÐð¤ ðÐ c ð$€ü…ô¿ÿl ˆðX'àð<$ñD 0à ô ð žð)¢ ðÐ £ ð<€p‡ô¿ƒ¿ Àÿ?"ñ¿‚‚ð@€`‡ð,$ñD 0 ð{Ÿ¨/ It is imperative that you contact me at once.¡001 ÿ/ð>¢ ðÐ £ ð<€Pô¿ƒ¿ Àÿ?"ñ¿‚‚ðPPÀ—ð,$ñD 0 𐟨 You must contact me at once. ¡T!1 ÿðC¢ ðÐ £ ð<€ “ô¿ƒ¿ Àÿ?"ñ¿‚‚𐠀€× ð,$ñD 0 𕟨) I had a really good time at your party.¡P*1 ÿ ð4¢ ðÐ £ ð<€šô¿ƒ¿ Àÿ?"ñ¿‚‚ðÐ €à ð,$ñD 0 ð†Ÿ¨( I had a wonderful time at your party. ¡B)1 ÿ'ðH ðÐ ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈ýŠõº___PPT10‹Õê.+-ͱ<Dñ•'ñ ¤ôÿÿÿÿ=ñ @Bñ DñP'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*Ð8%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*Ð8Dñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*Ð8Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*Ðÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*ÐÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*ÐÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*Ðÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ 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=ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ð"%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*ð"Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ð"c%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*ð"cDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ðcŒ%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*ðcŒDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ðŒÕ%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*ðŒÕ+8+0+ð0 +îž ï €è 0 Àð¸`ðôðPð( ð ðôðr ðô S ð€ P÷¿ÿl ð üÕ ðà  ÷ ð žðž ðô S ð€ Q÷¿ÿl ðP ï` ð<$ñ  0à ÷ ð žðH ðô ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈†Š~º___PPT10‹^ê.+,Oë˜Dñþ'ñ îÿÿÿÿ=ñ @Bñ Dñ¹'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ô%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*ôDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ô.%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*ô.+8+0+ô0 +î+ï€é 0 ð  ðð£ð( ð ðð=¢ ð £ ð<€`_÷¿ƒ¿ Àÿ?"ñ¿‚‚ðÀ °T ð,$ñD 0 ðŸ¨Child,Youth, and Family Website¡$ 0 ÿ2 $òó-X 0ßð&¢ ð £ ð<€ta÷¿ƒ¿ Àÿ?"ñ¿‚‚ðP  ¤ð,$ñD 0 ðxŸ¨8What do you think people want when they go to this site?¡$90 ÿ29ðH ð ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈À Š¸ º___PPT10‹˜ +A+èDñ 'ñ b÷ÿÿÿÿ=ñ @Bñ DñÇ 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*ÿÿÿÿÿÿÿÿDñ{'ñ =ñ%ñ(ñÿÿÿÿDñ#'ñ =ñ%ñ(ñDñË'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*ÿÿÿÿÿÿÿÿ%ñ(ñDñ'ñ ô=ñ+ñá4ñ 8?ñdCñBñ0-#ppt_w/2BñCñèBñ#ppt_xBñ*ñY3ñ>ñBñ ppt_x<ñû*ÿÿÿÿÿÿÿÿDñ'ñ ô=ñ+ñÙ4ñ 8?ñ\CñBñ#ppt_yBñCñèBñ#ppt_yBñ*ñY3ñ>ñBñ ppt_y<ñû*ÿÿÿÿÿÿÿÿ+p+0+0 ++0+0 +î ï €ê 0 Òðʐððbð( ð ððr ð S ð€l÷¿ÿl ð°üÕ0ðà  ÷ ð žð° ð S ð€”r÷¿ÿl ðÀð¿Žð<$ñ  0à ÷ 𞦠(ÒBðH ð ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈vŠnº___PPT10‹Nê.+,Oë˜Dñî'ñ îÿÿÿÿ=ñ @Bñ Dñ©'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*,%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*,Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*,O%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*,ODñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*Ok%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*OkDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*l›%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*l›Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*›ª%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*›ªDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*«á%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*«á+8+0+0 +îø ï€ë 0 *ð"°ð ðºð( ð ð ð‚¢ ð  £ ð<€8ˆ÷¿ƒ¿ Àÿ?"ñ¿‚‚ð`€P ð,$ñÿÿÿ  0 ðÔŸ jI think they d want information right up front about how to report abuse. Instead, they get a dissertation. Nowhere on this page is there a clear heading that says  Report abuse. ¡NJ0 ÿ21 ÿ2k0 ÿ2¶ðH ð  ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈v Šn º___PPT10‹N +¼ SFDñú 'ñ îÿÿÿÿ=ñ @Bñ Dñµ 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû* J%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû* JDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû* Km%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû* KmDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû* n¶%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû* n¶+8+0+ 0 +î–ï €ì 0 Àð¸ÀððPð( ð ððr ð S ð€€z'¿ÿl ðëüÕkðà  ' ð žðž ð S ð€àJ'¿ÿl ð¶ ï„ð<$ñ  0à ' ð žðH ð ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈~ Šv º___PPT10‹V ê.+,Oë˜Dñö 'ñ îÿÿÿÿ=ñ @Bñ Dñ± 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*L%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*LDñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*L—%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*L—Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*˜³%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*˜³+8+0+0 +î°ï €í 0 ÚðÒàð$ðjð( ð ð$ðr ð$ S ð€$›÷¿ÿl ðëðkðà  ÷ ð žð¸ ð$ S ð€t¡÷¿ÿl ð¶8„ð<$ñ  0à ÷ ð&ž¦xT y zðH ð$ ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈~ Šv º___PPT10‹V ê.+”AûDñö 'ñ îÿÿÿÿ=ñ @Bñ Dñ± 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*$%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*$Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*$\%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*$\Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*$\—%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*$\—Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*$—å%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*$—å+8+0+$0 +î ï€î 0 >ð6Àð(ðÎð( ð ð(ð–¢ ð( £ ð<€,´÷¿ƒ¿ Àÿ?"ñ¿‚‚ð xY ð,$ñÿÿÿ  0 ð蟠¨I clicked around for about 10 minutes (much longer than the typical web visitor would stay) and never found a list of where to find specific services. I did find a list of places, with the services they offered, but if the service I wanted wasn t on the list, I was out of luck. And even that information was several clicks into the site. ¡$U0 ÿ2U ðH ð( ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈v Šn º___PPT10‹N +¼ SFDñú 'ñ îÿÿÿÿ=ñ @Bñ Dñµ 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*(—%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*(—Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*(—%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*(—Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*(U%ñ(ñDñ«'ñ ô=ñ-ñs6ñBñwipe(left)*ñ<3ñ<ñû*(U+8+0+(0 +î–ï €ï 0 Àð¸ð0ðPð( ð ð0ðr ð0 S ð€,±÷¿ÿl ð@üÕÀðà  ÷ ð žðž ð0 S ð€X‹'¿ÿl ðÐàð<$ñ  0à ÷ ð žðH ð0 ƒ ð0ƒ“ŽŸ‹”Þ½h¿ÿ ?ð ÿÿÿ€€€»àã33™ÿ̙̈~ Šv º___PPT10‹V ê.+”AûDñö 'ñ îÿÿÿÿ=ñ @Bñ Dñ± 'ñ –ÿÿÿÿ=ñ @BñAñ?%ñ,(ñ <ñ +O%ñ,(ñ <ñ +Dñô'ñ =ñ%ñ(ñÿÿÿÿDñœ'ñ =ñ%ñ(ñDñD'ñ =ñA@BñBñ Bñ°Bñ0Bñ%ñ(ñDñø'ñ =ñ1ñ :ñBñvisible*ño3ñ>ñ+Bñ#style.visibility<ñû*0N%ñ(ñDñ«'ñ 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