2011 WriteMark |
Saturday 12 November 2011 |
New Zealand Plain English Awards |
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- 2011 Awards
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- Plain English Champion — Best Organisation 2011
- Plain English Champion — Best Project 2011
- Plain English Champion — Individual or Team 2011
- Best Document Public Sector 2011
- Best Document Private Sector 2011
- Best Website Public Sector 2011
- Best Website — Private Sector 2011
- Best Sentence Transformation 2011
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- Best Financial — Investment Statement 2011
- Best Financial — General Financial Document 2011
- People's Choice Document 2011
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- People's Choice 'Brainstrain' 2011
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Capital & Coast DHB
Winner: People's Choice 'Brainstrain' Document
Letter
This 'Brainstrain' award has provided us with a great opportunity and we’ve already started reviewing the way we communicate with our patients. Capital and Coast DHB send out around 800,000 letters each year and we want them to be easy to understand. We know coming to hospital can be stressful and we want our patients and their families to have the best possible experience. As well as sending letters, we also phone all of our patients about their appointments and can send text message reminders.
Izzi Brown
Communications Advisor
www.ccdhb.org.nz
Judges' comments
2011 Awards winners and finalists
2011 Awards
